CRM Online
Dynamics CRM Online provides all this functionality as well, all delivered online from the Microsoft Cloud. Businesses of all sizes can leverage CRM Online, either on a departmental basis or enterprise-wide. The merits of Dynamics CRM are well documented on this website, including:
- The benefits of the solution to your sales, marketing and customer service teams
- The flexibility of the application to allow consultants to build out custom entities, rules and workflows
- How you can generate insightful reports and dashboards for executives and CRM power users to track trends and make insightful decisions
- Deliver customer information to users on mobile devices, and capture conversations from e-mail and about phone calls